admin No Comments

Indices

Traded Instruments ECN No Last Look

  • GER30 German Stock Index. EU50 European Stock Index.  EMISS Emisson Rights Index. SUI20 Swiss Stock Index.  SCHATZ German Bond Index.  BUND German Bond Index.  NED25 Dutch Stock Index.

  • UK100 UK Stock Index.ITA40 Italian Stock Index.  VIX VIX index.  SPA35 Spanish Stock Index.  FRA40 French Stock Index.  CHNIND China Composite.  HKIND Hong-Kong Composite.  HUNIND Hungarian Stock Index. AUS200 Australian Stock Index.  KOSP200 Korean Stock Index. BRAIND Brazilian Stock Index.  MEXIND Mexican Stock Index. IND50 Indian Stock Index.  RUS50 Russian Stock Index.  TNOTE US Bond Index.  COPPER UK COPPER.ZINC UK ZINC. CZKIND Czech Stock Index.

  • Equities DE DE Equity Market. Equities US US Equity Market. Equities ES ES Equity Market.  Equities UK UK Equity Market.  Equities NL NL Equity Market.Equities SE SE Equity Market. Equities CH CH Equity Market. Equities BE BE Equity Market.Equities FR FR Equity Market.Equities PL PL Equity Market.Equities IT IT Equity Market.Equities PT PT Equity Market. Equities NO NO Equity Market. Equities DK DK Equity Market. Equities CZ CZ Equity Market. Equities FI FI Equity Market.

  • BTC/USD  ETH/USD LTC/USD DSH/USD  XRP/USD  ETC/USD  BCH/USD  XMR/USD  ZEC/USD  XRP/EUR  BTC/EUR  ETH/BTC  LTC/BTC  BCH/BTC  DSH/BTC

  • GER30cash German Stock Index. FRA40cash French Stock Index. ITA40cash Italian Stock Index. EU50cash EU Stock Index.UK100cash UK Stock Index. JAP225cash Japanese Stock Index. CHNcash China Stock Index. HKcash Hong Kong Stock Index. US30cash US Stock Index. US100cash US Stock Index. US500cash US Stock Index. SPA35cash Spanish Stock Index.
    AUS200cash Australian Stock Index.

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column]

[/vc_row]

admin No Comments

Currency Pairs

 

 

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column]

[/vc_row]

admin No Comments

Sona Energy

CHALLENGE

Help create attractive prices and ensure efficient billing

Innovative energy service providers are facing tough competition in the fiercely-contested electricity and gas market. In order to gain new customers they have to offer not only innovative and sustainable products, but also have to create attractively-priced offers and guarantee excellent energy billing and customer services.

SOLUTION

Integrated customer service

An integrated service for customer service and energy billing enables innovative energy service providers to focus on energy procurement and marketing. On the one hand this ensures cost control, while on the other hand the companies gain a strong partner for implementing the regulatory and statutory requirements as well as energy management processes.

In conjunction with our customers we have implemented different components from our comprehensive service range in accordance with their requirements and the products offered. These include classic front-office customer service activities, for example customer advice and care. But we also offer effective back-office activities such as customer registration, handling customers who switch providers, auditing and customer billing.

RESULTS

A successful transition and operational excellence

  • Handling customers who switch providers (standardized data and document management, switching suppliers in accordance with GPKE/GeLiGas regulations.
  • Auditing (checking the network usage payments, plausibility check of consumption figures, market partner communication).
  • Customer billing (processing payments, commercial dunning procedures and collection).
  • Customer service (customer care via telephone and in writing, clarification of questions on customer registration and bills receivable and billing).
admin No Comments

Oak Tree Solutions

CHALLENGE

Deal with outstanding debts

Oak Tree Solutions, is the UK’s number one classified and community website. It brings together “buyers” (consumers looking for something) with “sellers” (businesses and people offering something).

It’s everyone’s local notice board – generating more than 250,000 new listings a week, and attracting 13.7 million visitors and 400 million page views a month. As the business grew, Oak Tree found it was spending increasingly
more time chasing overdue payments.

To improve its cash flow, Oak Tree decided to outsource its credit control function to Broker to benefit from Broker’s finance expertise and track record in accounts receivable & debt collection services.

The task was to develop a speedy and efficient process for improving cash flow and collecting outstanding balances.

SOLUTION

Create a dedicated team

To manage the outstanding debts, Broker created a customized collections process and appointed an experienced, highly trained team of credit controllers and collectors to the business.

Individual team members were assigned to particular customers to strengthen the relationship with customers and provide them with a consistent credit control partner, which in turn supported process efficiency and maximised cash collection rates.

RESULTS

Significant debt reduction

  • Collected approximately 70% of outstanding debts owed to the business within a very short timeframe.
  • Major cash flow improvement: increased collection rates by more than 200% (2015 compared to 2014)